MediaSmarts facilitated online focus groups with youth ages 16 to 29 to examine and assess reporting processes on popular apps (Instagram, TikTok, Twitter, and YouTube). More specifically, we wanted to understand how young Canadians feel about current efforts to counter misinformation and disinformation online and what solutions they have regarding the problems and concerns they experience while navigating online information ecosystems and communities.

Overall, youth expressed a lack of trust and confidence in the ability of platforms to counter misinformation and disinformation and to keep them informed and safe online. Participants emphasized that users are not provided with meaningful opportunities to engage with platforms to prevent and address misinformation and disinformation, and they felt platforms must make design changes that prioritize values of accuracy, transparency, trust, responsibility, and safety.

For more information, please see the key points and takeaways available here.