Online Hate

In this lesson students learn about the inherent tension within democratic societies between freedom of expression and freedom from hatred. They also learn how Canada has addressed these issues within the Criminal Code of Canada, the Canadian Charter of Rights and Freedoms and human rights legislation in Canada, then discuss different methods that platforms could use to moderate hate speech.

In this lesson students learn about the ways that propaganda techniques are used to promote hatred and intolerance online.

Internet and mobile communications technologies offer a wealth of opportunities for fun, learning, and exploration. They also present parents and teachers with a host of concerns and worries. In this section, you can find resources on how to tackle these issues in a positive way.
For all that the Internet can offer us, it sometimes offers a platform for promoting hatred and violence. In this section, we cover what online hate means, what Canadian law says about it, and how young people and adults can respond to it while keeping in mind Canada’s position on freedom of expression.

There are two main strategies for addressing online hate and cultures of hatred in the classroom: teaching youth to recognize and deconstruct it, and empowering them to intervene by answering back to it.

The internet has become a prime means of communication worldwide and this unprecedented global reach – combined with the difficulty in tracking communications – makes it an ideal tool for extremists to repackage old hatred, raise funds and recruit members. As the internet has grown and changed, hate groups and movements have adapted, creating websites, forums and social network profiles, becoming active in spaces such as online games and even creating parallel versions of services such as Twitter, YouTube and GoFundMe.

Traditional government responses to online hate have been to police cyberspace as an extension of the state’s territory, ignoring the online/offline divide.

The Responding to Online Hate guide assists law enforcement personnel, community groups and educators in recognizing and countering hateful content on the Internet – especially as it pertains to youth.

Online hate can have an impact in three interconnected ways:

  • the harm done to its targets, either from personal harassment or from online spaces being experienced as hostile;
  • the risk that those who encounter it may be radicalized by it, becoming more sympathetic and possibly even active; and
  • the effect that it has on the values and culture of the online spaces in which it happens.

The line between hate speech and free speech is a thin one, and different countries, platforms and communities have different levels of tolerance. The line is even thinner in digital environments where hateful comments posted lawfully in one country can be read in other countries where they may be deemed unlawful.